How To Fix EI655 - Sales organization does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 655

• Message text: Sales organization does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI655 - Sales organization does not exist ?

  The SAP error message EI655, which states "Sales organization does not exist," typically occurs when a user attempts to create or process a sales document (like a sales order, quotation, etc.) in SAP, but the specified sales organization is not recognized in the system. This can happen for several reasons, and here are the common causes, solutions, and related information:
  Causes:
  
  Incorrect Sales Organization Code: The sales organization code entered in the transaction may be incorrect or misspelled.
  Sales Organization Not Defined: The sales organization has not been defined in the system. This could be due to configuration issues or missing master data.
  Data Inconsistency: There may be inconsistencies in the master data, such as the sales organization not being assigned to the relevant company code or distribution channel.
  Authorization Issues: The user may not have the necessary authorizations to access the sales organization.
  Client-Specific Configuration: The sales organization may exist in one client but not in another, especially in systems with multiple clients.
  
  Solutions:
  
  Verify Sales Organization Code: Check the sales organization code entered in the transaction for any typos or errors.
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO) and navigate to Enterprise Structure > Definition > Sales and Distribution > Define, copy, delete, or check sales organization. Ensure that the sales organization is defined.
  Ensure that the sales organization is assigned to the correct company code and distribution channel.
  
  
  Check Master Data: Ensure that the relevant master data (like customer master records) is correctly set up with the appropriate sales organization.
  Authorization Check: Verify that the user has the necessary authorizations to access the sales organization. This can be checked in transaction SU53 or by consulting with the security team.
  Client Check: If working in a multi-client environment, ensure that the sales organization exists in the client you are currently using.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OVX5 (to check sales organization settings) or VD03 (to view customer master data) to investigate further.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for Sales and Distribution (SD) module for more detailed information on sales organization setup and configuration.
  
  If the issue persists after checking the above points, it may be necessary to consult with your SAP support team or a functional consultant specializing in Sales and Distribution.