How To Fix EI551 - Address not maintained


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EI - Foreign Trade: Gen. Output

  • Message number: 551

  • Message text: Address not maintained

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EI551 - Address not maintained ?

    The SAP error message EI551, which states "Address not maintained," typically occurs when the system is unable to find a valid address for a specific entity, such as a vendor, customer, or material. This can happen in various scenarios, such as during the creation of purchase orders, sales orders, or when processing invoices.

    Causes:

    1. Missing Address Data: The most common cause is that the address data for the relevant master data (vendor, customer, etc.) has not been maintained in the system.
    2. Incorrect Master Data: The master data might be incomplete or incorrectly configured, leading to the system not being able to retrieve the address.
    3. Data Deletion: The address data might have been deleted or marked for deletion.
    4. Configuration Issues: There may be issues with the configuration settings in the relevant modules (e.g., MM, SD).

    Solutions:

    1. Maintain Address Data:

      • Navigate to the relevant master data transaction (e.g., XK01 for vendors, XD01 for customers).
      • Ensure that the address fields are filled out correctly and completely.
      • Save the changes.
    2. Check for Deletion Flags:

      • Verify if the master data has been flagged for deletion. If so, you may need to remove the deletion flag or create a new entry.
    3. Review Configuration Settings:

      • Check the configuration settings in the relevant module to ensure that address data is being handled correctly.
      • Consult with your SAP Basis or configuration team if necessary.
    4. Use Transaction Codes:

      • Use transaction codes like SE16 or SE16N to check the relevant tables (e.g., LFA1 for vendor master, KNA1 for customer master) to see if the address data exists.
    5. Consult Documentation:

      • Review SAP documentation or help files for additional context on the error and related troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for maintaining master data (e.g., XK01, XD01, MK01).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Authorizations: Ensure that the user has the necessary authorizations to maintain master data.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.

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