How To Fix EI543 - Customer's credit management data is not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 543

• Message text: Customer's credit management data is not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI543 - Customer's credit management data is not maintained ?

  The SAP error message EI543, which states "Customer's credit management data is not maintained," typically occurs when a customer master record does not have the necessary credit management data set up. This can prevent transactions from being processed, especially those that involve credit checks, such as sales orders or deliveries.
  Cause:
  
  Missing Credit Control Area: The customer master record may not have a credit control area assigned.
  Incomplete Customer Data: The credit management data, such as credit limit, risk category, or credit exposure, may not be maintained in the customer master.
  Inactive Credit Management: The credit management functionality may not be activated for the customer or the relevant company code.
  Data Maintenance Issues: The customer data may not have been properly maintained or updated in the system.
  
  Solution:
  To resolve the EI543 error, follow these steps:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD03 (Display Customer) or FD03 (Display Customer - Company Code).
  Enter the customer number and check the credit management data in the relevant views (General Data, Company Code Data, and Sales Area Data).
  
  
  
  Maintain Credit Management Data:
  
  If the credit control area is missing, you can maintain it using transaction code XD02 (Change Customer) or FD02 (Change Customer - Company Code).
  Navigate to the "Credit Management" tab and fill in the necessary fields, such as credit limit, risk category, and other relevant information.
  
  
  
  Activate Credit Management:
  
  Ensure that credit management is activated for the customer. This can be done in the customer master data settings.
  Check if the credit management settings are correctly configured in the system (transaction code OB45 for credit control area settings).
  
  
  
  Review Credit Management Configuration:
  
  If you are using SAP Credit Management (FSCM), ensure that the configuration is correctly set up in the system.
  Check the settings in transaction code SPRO under Financial Supply Chain Management > Credit Management.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unable to resolve the issue, consult with your SAP administrator or support team for further assistance. They may need to check for any system-specific configurations or issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03 / FD03: Display Customer
  XD02 / FD02: Change Customer
  OB45: Credit Control Area Configuration
  SPRO: Access to SAP Customizing Implementation Guide
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on credit management and customer master data maintenance.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to credit management and the EI543 error.
  
  
  By following these steps, you should be able to resolve the EI543 error and ensure that the customer's credit management data is properly maintained.