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How To Fix EI543 - Customer's credit management data is not maintained


EI543 - Overview

  • Message type: E = Error

  • Message class: EI - Foreign Trade: Gen. Output

  • Message number: 543

  • Message text: Customer's credit management data is not maintained

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


EI543 - Details

  • The SAP error message EI543, which states "Customer's credit management data is not maintained," typically occurs when a customer master record does not have the necessary credit management data set up. This can prevent transactions from being processed, especially those that involve credit checks, such as sales orders or deliveries.
    
    Cause: Missing Credit Control Area: The customer master record may not have a credit control area assigned. Incomplete Customer Data: The credit management data, such as credit limit, risk category, or credit exposure, may not be maintained in the customer master. Inactive Credit Management: The credit management functionality may not be activated for the customer or the relevant company code. Data Maintenance Issues: The customer data may not have been properly maintained or updated in the system.
    Solution: To resolve the EI543 error, follow these steps: Check Customer Master Data: Go to transaction code XD03 (Display Customer) or FD03 (Display Customer - Company Code). Enter the customer number and check

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