How To Fix EI500 - ******************* Reserved for Document Processing ********************


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EI - Foreign Trade: Gen. Output

  • Message number: 500

  • Message text: ******************* Reserved for Document Processing ********************

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EI500 - ******************* Reserved for Document Processing ******************** ?

    The SAP error message EI500, which states "Reserved for Document Processing," typically indicates that there is an issue related to document processing in the SAP system. This error can occur in various contexts, such as during the posting of documents, invoice processing, or when dealing with financial transactions.

    Causes:

    1. Document Locking: The document you are trying to process may be locked by another user or process.
    2. Incomplete Document: The document may not have been fully completed or may be missing required fields.
    3. Configuration Issues: There may be configuration issues in the document processing settings in SAP.
    4. Authorization Issues: The user may not have the necessary authorizations to process the document.
    5. System Errors: There could be underlying system errors or inconsistencies in the database.

    Solutions:

    1. Check Document Status: Verify if the document is locked or in use by another user. You can use transaction codes like SM12 to check for locks.
    2. Complete Required Fields: Ensure that all mandatory fields in the document are filled out correctly.
    3. Review Configuration: Check the configuration settings related to document processing in the relevant modules (e.g., FI, MM).
    4. User Authorizations: Ensure that the user has the necessary authorizations to perform the action. You can check this using transaction SU53 to see if there are any authorization failures.
    5. System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context.
    6. Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
    7. Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • SM12 (Display and Delete Locks)
      • SLG1 (Application Log)
      • SU53 (Authorization Check)
    • Documentation: Review SAP documentation related to document processing in the specific module you are working with (e.g., FI, MM).
    • Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users
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