How To Fix EI467 - Look at document cancellations from previous periods


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EI - Foreign Trade: Gen. Output

  • Message number: 467

  • Message text: Look at document cancellations from previous periods

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EI467 - Look at document cancellations from previous periods ?

    The SAP error message EI467, which states "Look at document cancellations from previous periods," typically occurs in the context of financial postings or document processing in SAP. This error indicates that there are issues related to document cancellations that need to be addressed before proceeding with the current transaction.

    Cause:

    1. Document Cancellations: The error usually arises when there are cancellations of documents from previous periods that have not been properly accounted for or resolved. This can happen if:

      • There are open items in the system that relate to canceled documents.
      • The system is trying to post a transaction that is affected by prior cancellations.
      • There are inconsistencies in the financial data due to these cancellations.
    2. Period Closing: The error may also occur if the system is trying to post to a closed period where document cancellations have not been processed correctly.

    Solution:

    1. Review Canceled Documents:

      • Check the document flow for the relevant transactions to identify any canceled documents. You can use transaction codes like FB03 (Display Document) to view the details of the documents.
      • Look for any inconsistencies or issues with these canceled documents.
    2. Clear Open Items:

      • If there are open items related to canceled documents, you may need to clear them. This can be done using transaction codes like F-03 (Clear Document) or F-32 (Clear Customer).
    3. Adjust Period Closing:

      • If the error is related to period closing, ensure that all necessary adjustments and cancellations have been made before closing the period. You may need to reopen the period temporarily to make the necessary adjustments.
    4. Consult with Finance Team:

      • If you are unsure about how to proceed, it may be beneficial to consult with your finance or accounting team. They can provide insights into the specific documents and transactions that are causing the issue.
    5. SAP Notes and Support:

      • Check for any relevant SAP Notes that may address this specific error. SAP Notes can provide patches or additional guidance on resolving specific issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:

      • FB03: Display Document
      • F-03: Clear Document
      • F-32: Clear Customer
      • FBL1N: Vendor Line Item Display
      • FBL3N: G/L Account Line Item Display
      • FBL5N: Customer Line Item Display
    • Documentation: Review SAP documentation or user manuals related to document management and financial postings for additional context and procedures.

    • Training: Consider training sessions or workshops on SAP financial processes to better understand how to handle document cancellations and related errors.

    By following these steps, you should be able to identify the cause of the EI467 error and take appropriate actions to resolve it.

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