How To Fix EI420 - Run &3: read preference log

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 420

• Message text: Run &3: read preference log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI420 - Run &3: read preference log ?

  The SAP error message EI420, which states "Run &3: read preference log," typically relates to issues with the preference log in the context of SAP's Enterprise Integration (EI) or related modules. This error can occur during the execution of a process that involves reading or processing preference logs, which are used to track user preferences or settings in the system.
  Cause:
  
  Data Issues: The preference log may contain corrupted or inconsistent data that prevents it from being read correctly.
  Configuration Problems: There may be misconfigurations in the integration settings or the way the preference log is set up.
  Authorization Issues: The user executing the process may not have the necessary authorizations to access the preference log.
  System Errors: There could be underlying system errors or issues with the database that are affecting the ability to read the log.
  
  Solution:
  
  Check Data Integrity: Verify the integrity of the preference log data. Look for any inconsistencies or corruption in the log entries.
  Review Configuration: Ensure that the configuration settings related to the preference log are correct. This includes checking any relevant integration settings.
  User Authorizations: Confirm that the user has the appropriate authorizations to access and read the preference log. Adjust roles and permissions if necessary.
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  Database Health: Ensure that the database is functioning correctly and that there are no connectivity issues or performance bottlenecks.
  SAP Notes: Search for relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing or resolving the issue, such as SLG1 (Application Log) or ST22 (Dump Analysis).
  SAP Community: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with to ensure you are following best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.