How To Fix EI403 - It was not possible to determine a country of departure

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 403

• Message text: It was not possible to determine a country of departure

What causes this issue?

The system tries to determine the current legal regulations for the
country of departure.

System Response

The country of the delivering plant is specified as the country of
departure. If you have not maintained a plant in the document item, the
system issues a warning.

How to fix this error?

Maintain a plant in the document item, using the appropriate change
transaction.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EI403 - It was not possible to determine a country of departure ?

  The SAP error message EI403, which states "It was not possible to determine a country of departure," typically occurs in the context of logistics, shipping, or customs processing within the SAP system. This error indicates that the system is unable to identify the country from which goods are being shipped, which is essential for various processes, including customs declarations and shipping documentation.
  Causes:
  
  Missing or Incorrect Master Data: The country of departure may not be defined in the master data for the relevant shipping point, plant, or customer/vendor.
  Incomplete Shipping Information: The shipping document or delivery may lack necessary information, such as the shipping point or the address details.
  Configuration Issues: There may be issues in the configuration settings related to logistics or transportation management.
  Data Inconsistencies: There could be inconsistencies in the data between different modules (e.g., Sales and Distribution, Materials Management).
  
  Solutions:
  
  
  Check Master Data:
  
  Ensure that the shipping point and plant are correctly set up with the appropriate country information.
  Verify that the customer or vendor master data includes the correct address details, including the country.
  
  
  
  Review Delivery Document:
  
  Check the delivery or shipping document for completeness. Ensure that all required fields are filled out correctly, especially those related to shipping and addresses.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the SAP system related to logistics and transportation. Ensure that the country determination settings are correctly configured.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like OVX5 (for shipping point determination) or SPRO (to access the configuration settings) to check and adjust settings as necessary.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes or Knowledge Base Articles that may address this specific error. SAP frequently updates its documentation and provides solutions for common issues.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs. Create a new delivery or shipping document to verify that the country of departure is now being determined correctly.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on logistics and transportation management.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex configurations or custom developments.
  
  By following these steps, you should be able to identify the root cause of the EI403 error and implement a solution to resolve it.