How To Fix EI402 - Item & does not exist in SD document &

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 402

• Message text: Item & does not exist in SD document &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI402 - Item & does not exist in SD document & ?

  The SAP error message EI402 indicates that a specific item does not exist in the Sales and Distribution (SD) document. This error typically arises during processes such as sales order processing, delivery creation, or billing when the system cannot find the specified item in the relevant document.
  Cause:
  
  Item Deletion: The item may have been deleted from the sales document.
  Incorrect Item Number: The item number referenced may be incorrect or mistyped.
  Document Status: The document may be in a status that does not allow for the item to be processed (e.g., if the document is already completed or archived).
  Data Inconsistency: There may be inconsistencies in the database or issues with the document's data integrity.
  Document Type: The document type may not support the item being referenced.
  
  Solution:
  
  Verify Item Number: Check the item number in the document to ensure it is correct and exists in the system.
  Check Document Status: Review the status of the document to ensure it is open and can be modified.
  Recreate the Document: If the item has been deleted, you may need to recreate the document or add the item back to the document.
  Check for Data Inconsistencies: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to navigate and troubleshoot the documents.
  SAP Notes: Search for SAP Notes related to error EI402 for any patches or updates that may address the issue.
  Documentation: Review SAP documentation for Sales and Distribution to understand the structure and requirements of SD documents.
  
  By following these steps, you should be able to identify the cause of the EI402 error and implement a suitable solution.