How To Fix EI382 - Standard text &1 does not exist in logon language &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EI - Foreign Trade: Gen. Output

  • Message number: 382

  • Message text: Standard text &1 does not exist in logon language &2

  • Show details Hide details
  • What causes this issue?

    You tried to enter a standard text &V1& that does not (yet) exist in
    the logon language &V2&.
    The standard text &V1&, however, has been maintained in other
    languages, for example in the &V3& language.

    System Response

    Since it is only realistic to maintain standard texts for letters/
    dunning of vendors in only one language, the system exclusively issues
    an information message.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EI382 - Standard text &1 does not exist in logon language &2 ?

    The SAP error message EI382 indicates that a standard text (often referred to as a "text element") is missing in the specified logon language. This can occur in various SAP modules when the system attempts to retrieve a text that has not been defined for the user's language settings.

    Cause:

    1. Missing Standard Text: The standard text that the system is trying to access does not exist in the specified logon language.
    2. Language Settings: The user’s logon language may not have the necessary texts defined in the SAP system.
    3. Transport Issues: If the texts were recently transported from one system to another (e.g., from development to production), there may have been an issue during the transport process.

    Solution:

    1. Check Standard Texts:

      • Use transaction code SO10 to check if the standard text exists in the required language. You can search for the text using the text name.
      • If the text does not exist, you may need to create it or translate it into the required language.
    2. Create/Translate Standard Text:

      • If the text is missing, you can create a new standard text or translate an existing one into the required language using transaction SO10.
      • Ensure that the text is saved and activated.
    3. Check Language Settings:

      • Verify the user’s logon language in the user profile settings. You can check this in transaction SU01 (User Maintenance).
      • If necessary, change the logon language to one that has the required texts available.
    4. Transport Issues:

      • If the texts were supposed to be transported, check the transport logs for any errors or issues.
      • Ensure that the transport request containing the standard texts was successfully imported into the target system.
    5. Consult Documentation:

      • Review SAP documentation or notes related to the specific module you are working with, as there may be additional steps or considerations.

    Related Information:

    • Transaction Codes:
      • SO10: Standard Texts
      • SU01: User Maintenance
      • SE09/SE10: Transport Organizer
    • SAP Notes: Check SAP Notes for any known issues or patches related to standard texts and language settings.
    • User Roles: Ensure that the user has the necessary authorizations to access and create standard texts.

    By following these steps, you should be able to resolve the EI382 error and ensure that the necessary standard texts are available in the required logon language.

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