How To Fix EI328 - Enter an external number range interval

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 328

• Message text: Enter an external number range interval

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI328 - Enter an external number range interval ?

  The SAP error message EI328, which states "Enter an external number range interval," typically occurs when you are trying to create or manage an object that requires an external number range, but the system does not have a defined interval for that number range.
  Cause:
  
  Missing Number Range Interval: The external number range interval has not been defined in the system for the specific object you are trying to create or manage.
  Configuration Issues: The configuration settings for number ranges may not be properly set up in the relevant customizing transaction.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify number range intervals.
  
  Solution:
  To resolve the EI328 error, you can follow these steps:
  
  
  Define Number Range Intervals:
  
  Go to the transaction code SNRO (Number Range Objects).
  Find the relevant number range object that corresponds to the error.
  Check if there are any defined intervals. If not, you will need to create a new interval.
  Click on "Intervals" and then "Insert Interval" to define a new external number range interval. Make sure to specify the start and end numbers.
  
  
  
  Check Configuration:
  
  If you are unsure about the number range object, consult with your SAP Basis or configuration team to ensure that the number range is correctly set up in the system.
  You may also need to check the relevant customizing transaction (like T-code OBN1 for number ranges) to ensure that the external number range is properly configured.
  
  
  
  User Authorizations:
  
  Ensure that your user profile has the necessary authorizations to access and modify number ranges. You may need to contact your SAP security team for assistance.
  
  
  
  Testing:
  
  After defining the number range interval, try to perform the action that triggered the error again to see if it has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO: For managing number range objects.
  OBD1: For defining number ranges for various applications.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on number range management and configuration.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the EI328 error and successfully manage the external number range intervals in your SAP system.