How To Fix EI185 - Processing was interrupted (data has not been saved)

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 185

• Message text: Processing was interrupted (data has not been saved)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI185 - Processing was interrupted (data has not been saved) ?

  The SAP error message EI185, which states "Processing was interrupted (data has not been saved)," typically occurs when a transaction or process in SAP is interrupted before it can be completed. This can happen for various reasons, including system errors, user actions, or network issues. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  User Intervention: The user may have canceled the transaction or navigated away from the screen before the process was completed.
  System Errors: There may be a temporary system issue or a bug in the SAP application that caused the interruption.
  Network Issues: Connectivity problems between the client and the SAP server can lead to interruptions.
  Locking Issues: If another user or process has locked the data being processed, it can cause the transaction to fail.
  Authorization Issues: Lack of proper authorizations can prevent the transaction from completing successfully.
  
  Solutions:
  
  Retry the Transaction: Often, simply trying to perform the transaction again can resolve the issue, especially if it was a temporary glitch.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the data you are trying to process. If locks are found, you may need to wait for them to be released or contact the user who has the lock.
  Review System Logs: Check the system logs (transaction SM21) for any errors or warnings that occurred around the time of the interruption. This can provide insights into what went wrong.
  Check Authorizations: Ensure that you have the necessary authorizations to perform the transaction. If not, contact your system administrator to get the required permissions.
  Network Stability: Ensure that your network connection is stable. If you are on a VPN or remote connection, check for any issues that might be causing interruptions.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to the error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), SM12 (Lock Entries), and ST22 (Dump Analysis) to diagnose issues.
  User Training: Ensure that users are trained on how to properly complete transactions to minimize accidental interruptions.
  
  By following these steps, you should be able to identify the cause of the EI185 error and take appropriate action to resolve it.