How To Fix EI116 - Vendor processing level: No direct info record display possible

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 116

• Message text: Vendor processing level: No direct info record display possible

What causes this issue?

You want to display the vendor declaration data for a specific
information record. However, the parameters in the system are set so
that the system works at vendor level (for all materials) and cannot
access info records.

How to fix this error?

Select <LS>Vendor</>. The system displays the vendor declaration data
for all materials and for the vendor specified.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EI116 - Vendor processing level: No direct info record display possible ?

  The SAP error message EI116 ("Vendor processing level: No direct info record display possible") typically occurs when you attempt to display an info record for a vendor, but the system cannot find a direct info record for the specified vendor and material combination. This can happen for several reasons, and understanding the cause can help in finding a solution.
  Causes:
  
  Missing Info Record: There is no info record created for the specific vendor and material combination in the system.
  Vendor Not Active: The vendor may not be active or may have been marked for deletion.
  Incorrect Data Entry: The vendor or material number entered may be incorrect or not match the existing records.
  Purchasing Organization: The info record may not exist for the specific purchasing organization you are using.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems.
  
  Solutions:
  
  Create Info Record: If the info record does not exist, you can create a new info record for the vendor and material combination using transaction code ME11 (Create Info Record).
  Check Vendor Status: Verify that the vendor is active and not marked for deletion. You can check this using transaction code XK03 (Display Vendor).
  Verify Data Entry: Double-check the vendor and material numbers you are entering to ensure they are correct.
  Check Purchasing Organization: Ensure that you are looking for the info record under the correct purchasing organization. You can check this in the info record or vendor master data.
  Consult with IT Support: If you suspect data synchronization issues, consult with your IT support team to investigate any underlying issues in the system.
  
  Related Information:
  
  Transaction Codes:
  
  ME11: Create Info Record
  ME12: Change Info Record
  ME13: Display Info Record
  XK03: Display Vendor
  
  
  Info Record: An info record is a link between a vendor and a material, containing information such as pricing, delivery conditions, and terms of payment.
  Vendor Master Data: Ensure that the vendor master data is complete and accurate, as it plays a crucial role in procurement processes.
  
  By following these steps, you should be able to resolve the EI116 error and successfully display or create the necessary info records in SAP.