How To Fix EI040 - License & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EI - Foreign Trade: Gen. Output

  • Message number: 040

  • Message text: License & does not exist

  • Show details Hide details
  • What causes this issue?

    The license with this number has not been specified in the license
    master.

    System Response

    The system does not accept your entry.

    How to fix this error?

    Please check this in your records and add the number if necessary.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EI040 - License & does not exist ?

    The SAP error message EI040, which states "License & does not exist," typically indicates that there is an issue with the licensing configuration in your SAP system. This error can occur in various contexts, such as during the execution of certain transactions or when trying to access specific functionalities that require a valid license.

    Cause:

    1. Missing License Key: The most common cause is that the required license key for the specific SAP component or module is not installed or has expired.
    2. Incorrect Configuration: The system may not be properly configured to recognize the existing licenses.
    3. System Upgrade or Migration: If the system has been upgraded or migrated, the licenses may not have been transferred correctly.
    4. User Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the license information.

    Solution:

    1. Check License Status:

      • Go to transaction code SLICENSE in the SAP GUI.
      • Review the installed licenses and their validity. Ensure that the required licenses are present and active.
    2. Install or Update License:

      • If the license is missing or expired, you will need to obtain a new license key from SAP.
      • Use the SLICENSE transaction to upload the new license key.
    3. Verify Configuration:

      • Ensure that the system is correctly configured to recognize the licenses. This may involve checking the system parameters and settings related to licensing.
    4. User Authorizations:

      • Check if the user encountering the error has the necessary authorizations to access the licensing information. You may need to consult with your SAP security team.
    5. Contact SAP Support:

      • If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. They can provide guidance based on your specific system configuration and licensing agreements.

    Related Information:

    • Documentation: Refer to the official SAP documentation for licensing and system administration for detailed instructions on managing licenses.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to licensing errors.
    • Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.

    By following these steps, you should be able to identify and resolve the cause of the EI040 error in your SAP system.

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