How To Fix EHSB_RC121 - Key date is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: EHSB_RC - Compliance Check

• Message number: 121

• Message text: Key date is unknown

What causes this issue?

The key date on which the data for the compliance check is to be read,
is unknown.

System Response

The system terminates the compliance check because the result of the
check can depend on the key date and therefore, the result cannot be
clearly determined.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHSB_RC121 - Key date is unknown ?

  The SAP error message EHSB_RC121, which states "Key date is unknown," typically occurs in the context of SAP Environment, Health, and Safety (EHS) module when the system is unable to determine a valid key date for a specific operation or transaction. This can happen in various scenarios, such as when trying to access regulatory data, safety data sheets, or other EHS-related functionalities.
  Causes:
  
  Missing Key Date: The key date required for the operation is not provided or is incorrectly set.
  Data Configuration Issues: The relevant data for the key date may not be configured or may be missing in the system.
  Incorrect Date Format: The date format used may not be recognized by the system.
  Authorization Issues: The user may not have the necessary authorizations to access the data for the specified key date.
  System Settings: The system settings or parameters related to EHS may not be correctly configured.
  
  Solutions:
  
  Check Key Date Input: Ensure that the key date is correctly specified in the transaction or report you are trying to execute. If it is a mandatory field, make sure it is filled out.
  Verify Data Configuration: Check if the necessary data for the specified key date exists in the system. This may involve reviewing the relevant EHS data records.
  Date Format: Ensure that the date is entered in the correct format as expected by the SAP system (e.g., DD.MM.YYYY).
  User Authorizations: Verify that the user has the necessary authorizations to access the data related to the key date. This may involve checking roles and permissions in the user profile.
  Consult Documentation: Review SAP documentation or help files related to the specific EHS functionality you are using to ensure that all required settings are correctly configured.
  System Configuration: If the issue persists, consult with your SAP Basis or EHS functional team to check if there are any system configuration issues that need to be addressed.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the EHS module that might address this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the EHS module that may help in troubleshooting or configuring the necessary settings.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the EHSB_RC121 error and implement a suitable solution.