How To Fix EHSB_RC085 - System could not add message to the log

SAP Error Message - Details

• Message type: E = Error

• Message class: EHSB_RC - Compliance Check

• Message number: 085

• Message text: System could not add message to the log

What causes this issue?

The system failed to add a message to the log. This could be caused by
the following:
The log could not be found
The log is full
The message is inconsistent

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHSB_RC085 - System could not add message to the log ?

  The SAP error message EHSB_RC085, which states "System could not add message to the log," typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  Database Issues: There may be problems with the database connection or the database itself, such as being down or having insufficient space.
  Authorization Issues: The user may not have the necessary authorizations to write logs or access the logging table.
  Configuration Errors: Incorrect configuration settings in the EHS module or related components can lead to logging failures.
  System Performance: High system load or performance issues may prevent the logging process from completing successfully.
  Log Table Issues: The log table may be full or corrupted, preventing new entries from being added.
  
  Solutions:
  
  Check Database Status: Ensure that the database is up and running, and check for any issues related to connectivity or performance.
  Verify Authorizations: Confirm that the user has the necessary authorizations to write to the log. This may involve checking roles and permissions in the SAP system.
  Review Configuration: Check the configuration settings for the EHS module to ensure they are set up correctly. This may involve consulting with a functional consultant or reviewing documentation.
  Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) or SM21 (System Log) to check for any performance issues or errors that may be affecting the system.
  Check Log Tables: Investigate the relevant log tables (e.g., EHS log tables) to see if they are full or corrupted. If they are full, consider archiving old logs or increasing the table size.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SLG1 (Application Log) to view logs and identify issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  Documentation: Review SAP documentation related to the EHS module for any specific guidelines or troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the EHSB_RC085 error and implement a suitable solution.