How To Fix EHSB_RC084 - System could not save log

SAP Error Message - Details

• Message type: E = Error

• Message class: EHSB_RC - Compliance Check

• Message number: 084

• Message text: System could not save log

What causes this issue?

The log was not saved. This could be caused by the following:
The log was not found
Saving the log is not permitted
An internal numbering error occurred

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHSB_RC084 - System could not save log ?

  The SAP error message EHSB_RC084, which states "System could not save log," typically occurs in the context of SAP Environment, Health, and Safety (EHS) applications. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Database Issues: There may be problems with the database connection or the database itself, such as being full or having insufficient permissions.
  Authorization Issues: The user may not have the necessary authorizations to write logs or save data in the system.
  Configuration Errors: Incorrect configuration settings in the EHS module or related components can lead to this error.
  System Performance: If the system is under heavy load or experiencing performance issues, it may fail to save logs.
  Temporary System Issues: Sometimes, temporary glitches or issues in the SAP system can cause this error.
  
  Solutions:
  
  Check Database Status: Ensure that the database is up and running, and check for any issues such as being full or having connectivity problems.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error. This may involve checking roles and permissions in the user profile.
  Configuration Review: Review the configuration settings in the EHS module to ensure they are set up correctly. This may involve consulting with a functional consultant or checking documentation.
  System Performance Monitoring: Monitor the system performance to identify any bottlenecks or issues. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  Check Logs and Traces: Look into system logs (transaction SM21) and application logs (transaction SLG1) for more detailed error messages that can provide additional context.
  Restart Services: If the issue seems to be temporary, restarting the relevant services or the entire SAP system may resolve the problem.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) and SM21 (System Log) to investigate further.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  Documentation: Review SAP documentation related to EHS and logging to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to identify the cause of the EHSB_RC084 error and implement a suitable solution.