How To Fix EHSB_RC047 - Internal error: Cannot determine character set of system

SAP Error Message - Details

• Message type: E = Error

• Message class: EHSB_RC - Compliance Check

• Message number: 047

• Message text: Internal error: Cannot determine character set of system

What causes this issue?

The character set of the system (Unicode, EBCDIC, ASCII) cannot be
determined (exception &v1& ). The character set is required for
processing the user-defined texts delivered by EH<(>&<)>S Expert.

System Response

No user-defined texts or corresponding long texts exist in the result.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHSB_RC047 - Internal error: Cannot determine character set of system ?

  The SAP error message EHSB_RC047 ("Internal error: Cannot determine character set of system") typically occurs in the context of SAP Environmental, Health, and Safety (EHS) module. This error indicates that the system is unable to determine the character set being used, which can lead to issues with data processing, especially when dealing with internationalization or special characters.
  Causes:
  
  Incorrect System Configuration: The character set may not be properly configured in the SAP system settings.
  Database Issues: There may be inconsistencies or issues with the database that prevent the system from identifying the character set.
  Transport Issues: If the error occurs after a transport, it may be due to missing or incorrect settings in the transported objects.
  User Profile Settings: The user profile may not have the correct settings for character encoding.
  SAP Kernel Issues: An outdated or incompatible SAP kernel version may lead to this error.
  
  Solutions:
  
  
  Check System Settings:
  
  Go to transaction RZ10 and check the profile parameters related to character sets. Ensure that the character set is correctly defined.
  Verify the settings in transaction RZ11 for parameters like icm/charset.
  
  
  
  Database Configuration:
  
  Ensure that the database is configured correctly to support the required character set. You may need to consult your database administrator for this.
  
  
  
  User Profile:
  
  Check the user profile settings in transaction SU01. Ensure that the user has the correct parameters set for character encoding.
  
  
  
  Transport Management:
  
  If the error occurred after a transport, check the transport logs for any issues. You may need to re-import the transport or adjust the settings.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error with patches or additional configuration steps.
  
  
  
  Kernel Upgrade:
  
  If you suspect that the issue is related to the SAP kernel, consider upgrading to the latest version that is compatible with your system.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for the EHS module for any specific character set requirements.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  System Logs: Analyze system logs (transaction SM21) for any additional error messages that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the EHSB_RC047 error in your SAP system.