How To Fix EHSB_RC031 - System could not determine usage

SAP Error Message - Details

• Message type: E = Error

• Message class: EHSB_RC - Compliance Check

• Message number: 031

• Message text: System could not determine usage

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHSB_RC031 - System could not determine usage ?

  The SAP error message EHSB_RC031, which states "System could not determine usage," typically occurs in the context of SAP Environment, Health, and Safety (EHS) module. This error indicates that the system is unable to determine the usage of a substance or material in a specific context, which can be due to various reasons.
  Causes:
  
  Missing Data: The required data for determining the usage might be missing or incomplete. This could include missing substance information, usage data, or classification data.
  Configuration Issues: There may be issues with the configuration settings in the EHS module, such as incorrect settings for substance usage or classification.
  Master Data Issues: The master data for the materials or substances may not be properly maintained, leading to the inability to determine usage.
  Authorization Issues: The user may not have the necessary authorizations to access the required data for determining usage.
  Incorrect Usage Determination Logic: The logic or rules defined for determining usage may not be correctly set up or may not cover the specific case being processed.
  
  Solutions:
  
  Check Master Data: Ensure that all relevant master data for the substances or materials is complete and correctly maintained. This includes checking the substance master records and ensuring that all necessary fields are filled out.
  Review Configuration: Verify the configuration settings in the EHS module related to substance usage and classification. Make sure that the settings align with the business requirements.
  Analyze Usage Determination Logic: Review the logic or rules defined for determining usage. Ensure that they are correctly set up and that they cover the scenarios you are working with.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the data required for usage determination.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the EHS module and the error message. This may provide insights into common issues and their resolutions.
  Debugging: If you have access to technical resources, consider debugging the process to identify where the determination fails. This may require the assistance of an SAP ABAP developer.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches or updates that could resolve the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they have found.
  Training and Documentation: Ensure that users are trained on the EHS module and understand how to maintain the necessary data to avoid such errors.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.