How To Fix EHPRC_RCS_UEC077 - At least one position does not support sending a reminder

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_RCS_UEC - Messages for Use Collection

• Message number: 077

• Message text: At least one position does not support sending a reminder

What causes this issue?

The system cannot send a reminder to the business partner. This occurs
in the following situations:
The business partner communication for the selected position(s) does not
expect a response from the business partner.
The business partner communication is not based on e-mail communication,
for example, in SAP Product Stewardship Network communication.

System Response

The reminder is not sent to the business partner.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_RCS_UEC077 - At least one position does not support sending a reminder ?

  The SAP error message EHPRC_RCS_UEC077 indicates that there is an issue with sending reminders for certain positions in the system. This error typically arises in the context of SAP's Human Capital Management (HCM) or Employee Management modules, particularly when dealing with reminders for tasks or actions related to employee positions.
  Cause:
  The error message "At least one position does not support sending a reminder" can be caused by several factors:
  
  
  Position Configuration: The specific position or job role may not be configured to support reminders. This could be due to settings in the position's attributes or the organizational structure.
  
  
  Reminder Settings: The reminder settings in the system may not be properly defined for the positions in question. This could include missing or incorrect parameters that dictate when and how reminders should be sent.
  
  
  User Authorizations: The user attempting to send the reminder may not have the necessary authorizations to perform this action for certain positions.
  
  
  Data Integrity Issues: There may be inconsistencies or missing data in the employee or position records that prevent the system from processing the reminder.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Position Configuration:
  
  Review the configuration of the affected positions in the system. Ensure that they are set up to support reminders.
  Navigate to the relevant configuration settings in the SAP system (e.g., transaction codes like PPOME or PPOSE) and verify the attributes of the positions.
  
  
  
  Review Reminder Settings:
  
  Check the reminder settings in the system. Ensure that the parameters for sending reminders are correctly defined and applicable to the positions in question.
  You may need to consult with your SAP HCM configuration team to ensure that the settings align with business requirements.
  
  
  
  Verify User Authorizations:
  
  Ensure that the user has the necessary authorizations to send reminders for the specific positions. This may involve checking roles and permissions in the user profile.
  
  
  
  Data Integrity Check:
  
  Conduct a data integrity check for the employee and position records. Look for any missing or inconsistent data that could be causing the issue.
  Use transaction codes like PA20 or PA30 to review employee data and ensure that all required fields are populated correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the error message for additional insights or specific troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if the issue is related to a known bug.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PPOME (Change Organizational Structure) for managing employee and position data.
  SAP Notes: Search for SAP Notes related to the error message EHPRC_RCS_UEC077 in the SAP Support Portal for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to enable the sending of reminders for the affected positions.