How To Fix EHPRC_RCS_OLM017 - Could not determine whether customer &1 is in REACH-Area

EHPRC_RCS_OLM017 - Overview

• Message type: E = Error

• Message class: EHPRC_RCS_OLM - Messages for Object List Management

• Message number: 017

• Message text: Could not determine whether customer &1 is in REACH-Area

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_RCS_OLM017 - Could not determine whether customer &1 is in REACH-Area ?

  The SAP error message EHPRC_RCS_OLM017 indicates that the system could not determine whether a specific customer (identified by &1) is in a REACH area. This error typically arises in the context of compliance with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulation, which is crucial for companies dealing with chemical substances in the European Union.
  
  Cause:
  
  Missing Data: The customer master data may not have the necessary information related to REACH compliance, such as the customer's location or relevant classification.
  
  Configuration Issues: There may be issues with the configuration of the REACH area in the system, leading to the inability to determine the customer's status.
  Integration Problems: If the system relies on external data sources or services to determine REACH compliance, any issues with these integrations could lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the required data for determining the REACH area.
  
  
  Solution:
  
  Check Customer Master