How To Fix EHPRC_CPM_WORKLIST044 - Cannot create SAP shortcut to the application log

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_WORKLIST - Messages for Worklist Management

• Message number: 044

• Message text: Cannot create SAP shortcut to the application log

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system cannot create the SAP shortcut to the application log due to
errors. However, the log messages are present in the application log.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_WORKLIST044 - Cannot create SAP shortcut to the application log ?

  The SAP error message EHPRC_CPM_WORKLIST044 indicates that the system is unable to create a shortcut to the application log. This can occur due to various reasons, and understanding the cause is essential for finding a solution. Here are some potential causes, solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to create shortcuts or access the application log.
  System Configuration: There may be issues with the configuration of the application log or the worklist settings.
  Technical Errors: There could be underlying technical issues, such as problems with the database or the application server.
  Missing Entries: Required entries in the database or configuration tables may be missing or corrupted.
  Transport Issues: If the system has recently undergone a transport, there may be inconsistencies in the transported objects.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to create shortcuts and access the application log. This can be done by reviewing the user's roles and authorizations in transaction SU53 or PFCG.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the application log and worklist. This can involve reviewing transaction codes related to application logging (e.g., SLG1 for application log display).
  
  
  
  Check System Logs:
  
  Use transaction SM21 to check the system logs for any related errors or warnings that might provide more context about the issue.
  
  
  
  Database Consistency:
  
  Run consistency checks on the database to ensure that all necessary entries are present. This can involve using transaction SE11 to check the relevant database tables.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis team or technical support for further investigation. They may need to analyze the system's performance or check for any underlying technical issues.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SLG1: Display Application Log
  SM21: System Log
  SU53: Authorization Check
  PFCG: Role Maintenance
  
  
  
  SAP Support: If the issue cannot be resolved internally, consider raising a support ticket with SAP, providing them with detailed information about the error, including any relevant logs or screenshots.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.