How To Fix EHPRC_CPM_WORKLIST028 - Internal error; exit the program and try again


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EHPRC_CPM_WORKLIST - Messages for Worklist Management

  • Message number: 028

  • Message text: Internal error; exit the program and try again

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EHPRC_CPM_WORKLIST028 - Internal error; exit the program and try again ?

    The SAP error message EHPRC_CPM_WORKLIST028 indicates an internal error that has occurred within the program, prompting the user to exit the program and try again. This type of error can be caused by various factors, including:

    Causes:

    1. System Bugs: There may be a bug in the SAP application or a specific transaction that is causing the internal error.
    2. Data Inconsistencies: Inconsistent or corrupted data in the database can lead to unexpected behavior and errors.
    3. Configuration Issues: Incorrect configuration settings in the SAP system can lead to internal errors.
    4. Memory Issues: Insufficient memory or resources on the server can cause the program to fail.
    5. User Authorizations: Lack of proper authorizations for the user executing the transaction can sometimes lead to unexpected errors.

    Solutions:

    1. Restart the Program: As suggested in the error message, exit the program and try to run it again. Sometimes, transient issues can be resolved with a simple restart.
    2. Check for SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases patches and updates that fix known issues.
    3. Review System Logs: Check the system logs (transaction codes like SM21, ST22, or SLG1) for more detailed error messages that can provide insights into the root cause.
    4. Data Consistency Check: Run consistency checks on the relevant data to ensure there are no corrupt entries.
    5. Check Authorizations: Ensure that the user has the necessary authorizations to perform the actions that led to the error.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the transaction code, user actions leading to the error, and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to investigate further.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can resolve many internal errors.

    By following these steps, you should be able to diagnose and potentially resolve the internal error associated with the EHPRC_CPM_WORKLIST028 message.

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