How To Fix EHPRC_CPM_TASK276 - SMTP address &1 is invalid; check your settings

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 276

• Message text: SMTP address &1 is invalid; check your settings

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK276 - SMTP address &1 is invalid; check your settings ?

  The SAP error message EHPRC_CPM_TASK276 indicates that there is an issue with the SMTP (Simple Mail Transfer Protocol) address configured in the system. This error typically arises when the system attempts to send an email but encounters an invalid or improperly formatted email address.
  Cause:
  
  Invalid Email Format: The SMTP address may not conform to standard email formatting rules (e.g., missing "@" symbol, invalid characters).
  Configuration Issues: The SMTP settings in the SAP system may not be correctly configured, leading to the inability to send emails.
  Missing Email Address: The email address may be missing or not specified in the relevant configuration or task.
  Domain Issues: The domain part of the email address may not be resolvable or may not exist.
  User Profile Issues: The user profile associated with the task may not have a valid email address set up.
  
  Solution:
  
  Check Email Address: Verify that the SMTP address provided is valid and correctly formatted. Ensure it includes the "@" symbol and a valid domain.
  Review SMTP Configuration:
  
  Go to transaction SCOT (SAPconnect Administration) and check the SMTP settings.
  Ensure that the SMTP node is correctly configured and active.
  
  
  Update User Profile:
  
  Check the user profile of the user associated with the task. Ensure that a valid email address is maintained in the user master record (transaction SU01).
  
  
  Test Email Sending:
  
  Use transaction SOST to check the status of sent emails. This can help identify if there are other underlying issues with email sending.
  
  
  Check Domain Resolution: Ensure that the domain of the email address can be resolved and is reachable from the SAP system.
  Consult Documentation: Refer to SAP documentation or support notes related to email configuration for additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: Send Requests
  SU01: User Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on SMTP configuration.
  Email Format Standards: Familiarize yourself with standard email formatting rules to ensure compliance.
  
  If the issue persists after checking the above points, consider reaching out to your SAP Basis team or SAP support for further assistance.