How To Fix EHPRC_CPM_TASK275 - Textmodule for e-mail body not found; check configuration of e-mail &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 275

• Message text: Textmodule for e-mail body not found; check configuration of e-mail &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK275 - Textmodule for e-mail body not found; check configuration of e-mail &1 ?

  The SAP error message EHPRC_CPM_TASK275 indicates that the system is unable to find the text module for the email body that is supposed to be sent as part of a task or notification. This typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module or related applications where email notifications are configured.
  Cause:
  
  Missing Text Module: The specific text module that is referenced in the configuration for the email body does not exist in the system.
  Incorrect Configuration: The configuration settings for the email notifications may be incorrect, leading to the system not being able to locate the required text module.
  Transport Issues: If the text module was recently transported from another system (e.g., from development to production), it may not have been included in the transport request.
  Language Settings: The text module may exist, but it might not be available in the language that the user is trying to send the email in.
  
  Solution:
  
  
  Check Text Module: 
  
  Go to transaction SE61 (Text Management) and check if the text module exists. You can search for the text module using the name provided in the error message.
  If it does not exist, you will need to create it.
  
  
  
  Create or Modify Text Module:
  
  If the text module is missing, create a new text module with the required content.
  If it exists but is not configured correctly, modify it to ensure it contains the correct information.
  
  
  
  Review Email Configuration:
  
  Check the configuration settings for email notifications in the relevant transaction (e.g., SPRO for customizing).
  Ensure that the correct text module is referenced in the email configuration.
  
  
  
  Check Language Settings:
  
  Ensure that the text module is available in the required language. If necessary, create translations for the text module.
  
  
  
  Transport Check:
  
  If the text module was supposed to be transported, check the transport logs to ensure it was included in the transport request and successfully imported into the target system.
  
  
  
  Testing:
  
  After making the necessary changes, test the email notification functionality to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: SE61 (Text Management), SPRO (Customizing), SE80 (Object Navigator).
  Documentation: Refer to SAP Help documentation for the specific module you are working with (e.g., SAP EHS) for more details on email configuration and text modules.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  By following these steps, you should be able to resolve the error message EHPRC_CPM_TASK275 and ensure that email notifications are sent correctly.