How To Fix EHPRC_CPM_TASK191 - Cannot delete e-mail &1 (error: &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 191

• Message text: Cannot delete e-mail &1 (error: &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK191 - Cannot delete e-mail &1 (error: &2) ?

  The SAP error message EHPRC_CPM_TASK191 indicates that there is an issue with deleting an email in the system. The message typically includes two placeholders: &1 for the email identifier and &2 for the specific error code or message that provides more context about the failure.
  Possible Causes:
  
  Email Not Found: The email you are trying to delete may not exist in the system.
  Permission Issues: The user may not have the necessary permissions to delete the email.
  System Lock: The email might be locked by another process or user, preventing deletion.
  Database Constraints: There may be database constraints or integrity issues preventing the deletion.
  Technical Errors: There could be underlying technical issues, such as connectivity problems with the database or application server.
  
  Solutions:
  
  Verify Email Existence: Check if the email identified by &1 actually exists in the system.
  Check Permissions: Ensure that the user has the appropriate permissions to delete emails. This may involve checking user roles and authorizations.
  Release Locks: If the email is locked, identify the process or user that has locked it and release the lock if possible.
  Review Error Code: Look at the specific error code or message provided in &2 for more detailed information on the issue.
  Database Integrity Check: Perform a database integrity check to ensure there are no issues that could be causing the deletion to fail.
  Consult Logs: Check the application and system logs for any additional error messages or warnings that could provide more context.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a technical issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches.
  Documentation: Review the SAP documentation related to email handling and deletion processes for any additional configuration or requirements.
  Community Forums: Check SAP community forums or discussion boards for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the EHPRC_CPM_TASK191 error message.