How To Fix EHPRC_CPM_TASK163 - E-mail "&1" has already been processed; see task &3 for details

EHPRC_CPM_TASK163 - Overview

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 163

• Message text: E-mail "&1" has already been processed; see task &3 for details

What causes this issue?

The e-mail with the subject/object ID "&V1&"/&V2& has already been
processed. As a result, the system has created the task &V3& that is
currently assigned to processor &V4&.

System Response

The system skipped the e-mail and moved it into the corresponding folder
for e-mails that failed during processing.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK163 - E-mail "&1" has already been processed; see task &3 for details ?

  The SAP error message EHPRC_CPM_TASK163 indicates that an email identified by the placeholder "&1" has already been processed in the system. This message is typically encountered in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with tasks related to email notifications or processing.
  
  Cause:
  The error occurs when the system attempts to process an email that has already been handled. This can happen due to several reasons:
  
  Duplicate Processing: The email may have been processed previously, and the system is designed to prevent reprocessing of the same email to avoid duplication of tasks or actions.
  System Configuration: There may be a configuration issue or a bug in the system that is causing the email to be flagged as already processed incorrectly.
  Task Management: The task associated with the email may have been completed or marked as processed, leading to this message when trying to access it again.
  
  
  Solution:
  To resolve this