How To Fix EHPRC_CPM_TASK161 - E-mail "&1" has more than one data file and cannot be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 161

• Message text: E-mail "&1" has more than one data file and cannot be processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK161 - E-mail "&1" has more than one data file and cannot be processed ?

  The SAP error message EHPRC_CPM_TASK161 indicates that the system encountered an issue while processing an email that has more than one data file attached. This situation typically arises in the context of SAP's Environmental Health and Safety (EHS) module, particularly when dealing with document management or data processing tasks.
  Cause:
  The error occurs because the system is designed to handle emails with a single data file attachment. When an email contains multiple attachments, the processing logic fails, leading to this error message. This can happen in scenarios where users send multiple files in a single email for processing, which the system does not support.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Email Attachments: Review the email that triggered the error. Ensure that it contains only one data file attachment. If there are multiple attachments, you will need to separate them.
  
  
  Resend the Email: After ensuring that only one data file is attached, resend the email to the appropriate processing address in SAP.
  
  
  Modify Email Sending Practices: If this is a recurring issue, consider implementing guidelines for users to avoid sending multiple attachments in a single email. This can help prevent similar errors in the future.
  
  
  System Configuration: If your business processes require handling multiple attachments, you may need to consult with your SAP administrator or technical team to explore potential customizations or enhancements to the system that could allow for processing multiple files.
  
  
  Error Logging and Monitoring: Ensure that error logging is enabled to capture such issues for future analysis. This can help in identifying patterns and addressing them proactively.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases notes that address known issues and provide solutions or workarounds.
  Documentation: Review the SAP documentation for the EHS module to understand the expected behavior regarding email processing and attachment handling.
  Support: If the issue persists or if you require further assistance, consider reaching out to SAP support or your internal IT support team for help.
  
  By following these steps, you should be able to resolve the error and ensure smoother processing of emails in your SAP environment.