How To Fix EHPRC_CPM_TASK158 - E-mail "&1" has no attachments and will be moved to folder &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 158

• Message text: E-mail "&1" has no attachments and will be moved to folder &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK158 - E-mail "&1" has no attachments and will be moved to folder &2 ?

  The SAP error message EHPRC_CPM_TASK158 indicates that an email being processed does not have any attachments and will be moved to a specified folder. This message is typically encountered in the context of SAP's email processing functionalities, particularly when dealing with workflows or notifications that involve email communication.
  Cause:
  
  No Attachments: The primary cause of this error is that the email in question does not contain any attachments. This could be due to the sender not including any files or documents when composing the email.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how emails are processed, including rules for handling emails without attachments.
  Workflow Logic: The workflow or process that is supposed to handle the email may have logic that requires attachments to proceed, leading to this error when none are found.
  
  Solution:
  
  Check Email Content: Verify that the email being processed is supposed to have attachments. If it is expected to have attachments, ensure that the sender includes them.
  Review Workflow Configuration: If you have access to the workflow configuration, check the settings to see if there are any conditions or rules that require attachments. Adjust these settings if necessary.
  Modify Processing Logic: If you are developing or maintaining the workflow, consider modifying the logic to handle emails without attachments more gracefully, if that is acceptable for your business process.
  Folder Management: Ensure that the folder where the email is being moved is correctly set up and that users have the necessary permissions to access it.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to email processing and this specific error message.
  Documentation: Review SAP documentation related to email handling and workflows to understand the expected behavior and configuration options.
  Support: If the issue persists and is impacting business processes, consider reaching out to SAP support for further assistance.
  
  By addressing the root cause and ensuring proper configuration, you can resolve the error and improve the handling of emails within your SAP environment.