How To Fix EHPRC_CPM_TASK139 - Provide an internal processor or partner for e-mail reminders

EHPRC_CPM_TASK139 - Overview

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 139

• Message text: Provide an internal processor or partner for e-mail reminders

What causes this issue?

To send a reminder about a task, either a partner (customer or supplier)
or an internal user (internal processor or reponsible) must be assigned.
If there is no assignment, the system cannot determine the target of the
e-mail to be sent.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign a partner or a responsible person for the task.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EHPRC_CPM_TASK139 - Details

• The SAP error message EHPRC_CPM_TASK139 indicates that there is a configuration issue related to the email reminders in the SAP system, specifically within the context of the SAP Environment, Health, and Safety (EHS) module. This error typically arises when the system is unable to find a suitable internal processor or partner to send email reminders.
  
  Cause:
  
  Missing Configuration: The system may not have a defined internal processor or partner for sending email notifications.
  Incorrect Settings: The settings for email notifications may not be properly configured in the system.
  User Roles and Authorizations: The user or role attempting to trigger the email reminder may not have the necessary authorizations.
  Technical Issues: There could be underlying technical issues with the email server or the SAP system's connectivity to the email service.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in the SAP EHS module.
  Ensure that an internal processor or partner is defined for email notifications. This can typically be