How To Fix EHPRC_CPM_TASK021 - No task item records found

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 021

• Message text: No task item records found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK021 - No task item records found ?

  The SAP error message EHPRC_CPM_TASK021: No task item records found typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with task management or project management functionalities. This error indicates that the system could not find any task item records that match the criteria specified in the transaction or report you are trying to execute.
  Causes:
  
  No Data Available: The most straightforward cause is that there are simply no task items created or available in the system for the specified criteria (e.g., date range, project, or task type).
  Incorrect Selection Criteria: The selection criteria you have entered may not match any existing records. This could be due to incorrect filters or parameters.
  Authorization Issues: You may not have the necessary authorizations to view the task items, leading to the system not displaying any records.
  Data Synchronization Issues: If the data is being pulled from different systems or if there are ongoing updates, it might temporarily result in no records being found.
  Configuration Issues: There may be configuration settings in the EHS module that are not set up correctly, leading to the absence of task items.
  
  Solutions:
  
  Check Data Availability: Verify if there are any task items created in the system. You can do this by navigating to the relevant task management area and checking for existing records.
  Review Selection Criteria: Double-check the filters and parameters you are using. Ensure that they are set correctly and that they correspond to existing task items.
  Authorization Check: Ensure that you have the necessary permissions to view the task items. You may need to contact your SAP security administrator to verify your access rights.
  Data Refresh: If you suspect data synchronization issues, try refreshing the data or waiting for a while before trying again.
  Consult Configuration: If you have access to configuration settings, review them to ensure that everything is set up correctly for task management in the EHS module.
  Check for System Notes: Look for any system notes or messages that might indicate ongoing issues or maintenance activities that could affect data visibility.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the EHS module that pertain to task management, such as EHPRC_CPM_TASK or similar.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the EHS module to understand how task management is supposed to work and what common issues might arise.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.