How To Fix EHPRC_CPM_GENERAL064 - Internal error &1; no default check result exists for check &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_GENERAL - General Messages

• Message number: 064

• Message text: Internal error &1; no default check result exists for check &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_GENERAL064 - Internal error &1; no default check result exists for check &2 ?

  The SAP error message EHPRC_CPM_GENERAL064 indicates that there is an internal error related to the check results in the context of the EHPRC (Environment, Health, and Safety) module, specifically in the area of compliance management. The message states that there is no default check result available for a specific check.
  Cause:
  
  Missing Configuration: The error often arises when the system is unable to find a default check result for a specific check. This could be due to missing or incorrect configuration in the EHPRC module.
  Data Inconsistency: There may be inconsistencies in the data related to the checks or the check results, leading to the system being unable to retrieve the necessary information.
  Custom Development: If there are custom developments or enhancements in the EHPRC area, they might not be handling certain checks correctly, leading to this error.
  System Bugs: There could be bugs in the version of the SAP system you are using that affect the retrieval of check results.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the EHPRC module, particularly the settings related to checks and check results. Ensure that all necessary default check results are defined.
  Data Validation: Validate the data associated with the checks. Ensure that all required entries exist and that there are no inconsistencies.
  Review Custom Code: If there are any custom developments, review the code to ensure that it correctly handles the checks and their results.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  Debugging: If you have access to debugging tools, you can try to debug the process to identify where the error is occurring and why the default check result is not being found.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the EHPRC module, such as those for managing checks and compliance.
  Documentation: Review SAP documentation related to EHPRC and compliance management to understand the expected configurations and processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.