How To Fix EHPRC_CPM_EXPORT010 - Cannot read the value for the synchronous generation server

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_EXPORT - Export Messages

• Message number: 010

• Message text: Cannot read the value for the synchronous generation server

What causes this issue?

The value from the environment parameter <ZH>WWI_GENSERVER_SYN_ANCHOR</>
is incorrect or missing.

System Response

The system canceled generation.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Check the synchronous generation server settings in the <LS>Specify
Environment Parameters </>Customizing activity under<LS> Basic Data and
Tools -> Basic Settings</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_EXPORT010 - Cannot read the value for the synchronous generation server ?

  The SAP error message EHPRC_CPM_EXPORT010 indicates that the system is unable to read the value for the synchronous generation server. This error typically occurs in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with the Chemical Product Management (CPM) functionalities.
  Causes:
  
  Configuration Issues: The synchronous generation server may not be properly configured in the system settings.
  Missing Authorizations: The user may lack the necessary authorizations to access the synchronous generation server settings.
  System Connectivity: There may be issues with the connection to the server, such as network problems or server downtime.
  Data Inconsistencies: There could be inconsistencies or missing data in the configuration tables related to the synchronous generation server.
  Software Bugs: There may be bugs or issues in the version of SAP you are using that affect the synchronous generation server functionality.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for the synchronous generation server in the SAP system. Ensure that all necessary parameters are correctly set.
  Review Authorizations: Ensure that the user encountering the error has the appropriate authorizations to access the synchronous generation server settings.
  Test Connectivity: Check the network connection to the synchronous generation server. Ensure that the server is up and running and that there are no firewall or network issues preventing access.
  Data Validation: Review the relevant configuration tables for any inconsistencies or missing entries. Correct any issues found.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message. Applying the latest patches may resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SPRO for configuration settings or SU01 for user authorizations.
  Documentation: Review the official SAP documentation for the EHS module and the synchronous generation server to understand its configuration and usage better.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.