How To Fix EHPRC_CPM_EXPORT011 - Cannot read the value for the synchronous generation server

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_EXPORT - Export Messages

• Message number: 011

• Message text: Cannot read the value for the synchronous generation server

What causes this issue?

The value from the environment parameter <ZH>WWI_GENSERVER_SYN_DEST
</>is incorrect or missing.

System Response

The system canceled generation.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Check the synchronous generation server settings in the <LS>Specify
Environment Parameters</> Customizing activity under <LS>Basic Data and
Tools -> Basic Settings</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_EXPORT011 - Cannot read the value for the synchronous generation server ?

  The SAP error message EHPRC_CPM_EXPORT011 indicates that the system is unable to read the value for the synchronous generation server. This error typically occurs in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with the Chemical Product Management (CPM) functionalities.
  Causes:
  
  Configuration Issues: The synchronous generation server may not be properly configured in the system settings.
  Missing Authorizations: The user may lack the necessary authorizations to access the synchronous generation server settings.
  System Connectivity: There may be issues with the connection to the server, such as network problems or server downtime.
  Incorrect Parameters: The parameters or settings related to the synchronous generation server may be incorrectly defined or missing.
  Software Bugs: There could be bugs or issues in the version of SAP you are using that affect the synchronous generation server functionality.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for the synchronous generation server in the SAP system. Ensure that all required parameters are correctly set.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and read the synchronous generation server settings.
  Test Connectivity: Check the network connection to the synchronous generation server. Ensure that the server is up and running and that there are no firewall or network issues blocking access.
  Parameter Validation: Review the parameters related to the synchronous generation server in the configuration. Make sure they are correctly defined and not missing.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that address this specific error. SAP frequently releases updates that may resolve known issues.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant logs or details.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the EHS module and CPM functionalities for detailed configuration guidelines.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Check the system logs (transaction codes like SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the EHPRC_CPM_EXPORT011 error in your SAP system.