How To Fix EHPRC_CPM_CHECK111 - Use information for REACH requested from customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_CHECK - Messages for Checks

• Message number: 111

• Message text: Use information for REACH requested from customer &1

What causes this issue?

You need to collect information about how your customers use a product.
The chemical substances in this product must be registered based on the
REACH regulation for these uses. The information about customer uses is
not complete. One of the following situations occurred:
o,,Standard uses are maintained but the customer has not yet confirmed
them.
o,,The information about the customer use is missing.
o,,You decided to update customer uses.

System Response

Depending on the Customizing settings, the system sets the check result.
The default setting is a warning. The system starts a customer
communication process to request information about the customer's uses.
The request contains an e-mail with attachments.

How to fix this error?

If you choose <LS>Create Task and Send</>, the request is sent
automatically.
If you chosse <LS>Create Task</>, the request is created but must be
sent manually by executing the task.

Procedure for System Administrators

INCLUDE EHPRC_CPM_CHECK OBJECT DOKU ID TX
Check 111

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_CHECK111 - Use information for REACH requested from customer &1 ?

  The SAP error message EHPRC_CPM_CHECK111 typically relates to the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) compliance process within the SAP Environment, Health, and Safety (EHS) module. This error indicates that the system requires specific information regarding REACH compliance from the customer or business partner identified by &1.
  Cause:
  The error occurs when the system is unable to find the necessary REACH-related information for a specific customer or business partner. This could be due to several reasons:
  
  Missing Data: The required REACH information has not been entered or is incomplete in the system.
  Incorrect Configuration: The system may not be properly configured to retrieve or process the REACH data.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Data: Verify that the customer or business partner identified by &1 has the necessary REACH information entered in the system. This includes checking for:
  
  REACH registration numbers
  Substance information
  Compliance status
  
  
  
  Update Missing Information: If the required information is missing, gather the necessary data from the customer and update the relevant records in SAP.
  
  
  Review Configuration: Ensure that the SAP EHS module is correctly configured to handle REACH compliance. This may involve checking settings related to data retrieval and processing.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing REACH compliance data.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  SAP EHS Module: The SAP Environment, Health, and Safety module is designed to help organizations manage compliance with environmental regulations, including REACH.
  REACH Compliance: Understanding the REACH regulation and its requirements is crucial for businesses dealing with chemicals in the EU. It mandates that companies provide information about the properties and hazards of chemical substances.
  Data Management: Proper data management practices are essential for maintaining compliance and avoiding errors related to missing or incorrect information.
  
  By following these steps, you should be able to address the EHPRC_CPM_CHECK111 error and ensure that your organization remains compliant with REACH regulations.