How To Fix EHPRC_CPM_ADDRESS004 - No personal address found

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_ADDRESS - Messages for Address Maintanance

• Message number: 004

• Message text: No personal address found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_ADDRESS004 - No personal address found ?

  The SAP error message EHPRC_CPM_ADDRESS004: No personal address found typically occurs in the context of the Employee Self-Service (ESS) or Manager Self-Service (MSS) applications when a user attempts to access or update personal address information, but the system cannot find any address records associated with the user.
  Cause:
  
  Missing Address Data: The most common cause is that the employee does not have any personal address data maintained in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect employee master data or issues with the infotype (e.g., infotype 0006 for addresses).
  Authorization Issues: The user may not have the necessary authorizations to view or edit address information.
  System Configuration: There may be configuration issues in the SAP system that prevent the address data from being retrieved.
  
  Solution:
  
  
  Check Personal Data: Ensure that the employee has personal address data maintained in the system. This can be done by navigating to the relevant infotype (usually infotype 0006) in the SAP GUI.
  
  Transaction Code: PA30 (Maintain HR Master Data)
  Enter the employee's personnel number and check if there are any entries for the address infotype.
  
  
  
  Maintain Address: If no address is found, the user or HR personnel should create a new address record.
  
  Use the same transaction code (PA30) to add the address information.
  
  
  
  Authorization Check: Verify that the user has the necessary authorizations to access and modify personal address data. This may require checking roles and authorizations in the system.
  
  
  Data Consistency Check: If there are inconsistencies, it may be necessary to run data consistency checks or consult with your SAP Basis or HR team to resolve any underlying data issues.
  
  
  System Configuration: If the issue persists, it may be necessary to review the system configuration related to address management. This could involve checking the configuration settings in the SAP HR module.
  
  
  Related Information:
  
  Infotype 0006: This infotype is used to maintain address data for employees in SAP HR.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  User Documentation: Refer to user manuals or documentation for the Employee Self-Service or Manager Self-Service applications for further troubleshooting steps.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or SAP Help Portal for more specific guidance tailored to your system configuration.