How To Fix EHPRC_CP_IMDS_COM015 - Could not read answer from server

EHPRC_CP_IMDS_COM015 - Overview

• Message type: E = Error

• Message class: EHPRC_CP_IMDS_COM - Message Class for IMDS Communication

• Message number: 015

• Message text: Could not read answer from server

What causes this issue?

A connection was established but the system could not read the reply
from the International Material data System (IMDS).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try again later. If the error persists, contact IMDS for further
assistance.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EHPRC_CP_IMDS_COM015 - Details

• The SAP error message EHPRC_CP_IMDS_COM015: Could not read answer from server typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with the International Material Data System (IMDS). This error indicates that there was a communication issue between the SAP system and the IMDS server.
  Causes:
  
  Network Issues: There may be connectivity problems between your SAP system and the IMDS server, such as network outages or firewall restrictions.
  Server Downtime: The IMDS server may be temporarily down for maintenance or experiencing issues.
  Configuration Errors: Incorrect configuration settings in the SAP system for connecting to the IMDS server can lead to this error.
  Timeouts: The request to the server may be timing out due to slow response times or heavy load on the server.
  Authentication Issues: Problems with user credentials or permissions may prevent successful communication with the server.
  
  Solutions:
  
  Check Network Connectivity: Ensure that your SAP system can reach the IMDS