How To Fix EHPRC_CP03202 - Incorrect Customizing; hierarchy map contains more than one root element

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CP03 - General Messages

• Message number: 202

• Message text: Incorrect Customizing; hierarchy map contains more than one root element

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CP03202 - Incorrect Customizing; hierarchy map contains more than one root element ?

  The SAP error message EHPRC_CP03202, which states "Incorrect Customizing; hierarchy map contains more than one root element," typically occurs in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with hierarchy maps in customizing settings.
  Cause:
  This error indicates that the hierarchy map you are trying to use or configure has been set up incorrectly. Specifically, it means that there are multiple root elements defined in the hierarchy, which is not allowed. A hierarchy should have a single root element from which all other elements branch out. Having multiple root elements can lead to ambiguity in the structure and is not a valid configuration.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Hierarchy Configuration:
  
  Go to the customizing settings for the hierarchy map in the SAP system.
  Review the hierarchy structure to identify if there are multiple root elements defined.
  
  
  
  Identify and Remove Extra Roots:
  
  If you find multiple root elements, determine which one should be the primary root.
  Remove or reassign the other root elements so that only one remains at the top of the hierarchy.
  
  
  
  Validate the Hierarchy:
  
  After making changes, validate the hierarchy to ensure that it is correctly structured.
  Use the relevant transaction codes or tools in SAP to check the hierarchy map for errors.
  
  
  
  Test the Configuration:
  
  Once the hierarchy is corrected, test the functionality that was previously causing the error to ensure that it now works as expected.
  
  
  
  Documentation and Backup:
  
  Document the changes made to the hierarchy for future reference.
  Consider backing up the current configuration before making significant changes.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes related to EHS or hierarchy management, such as SPRO for accessing the customizing settings.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to the hierarchy configuration.
  Testing Environment: If possible, make changes in a development or testing environment before applying them to the production system to avoid disruptions.
  
  By following these steps, you should be able to resolve the EHPRC_CP03202 error and ensure that your hierarchy map is correctly configured.