How To Fix EHFND_REG_LIST_MSG266 - Response sent by SAP Product Stewardship Network web service is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: EHFND_REG_LIST_MSG - Messages for Regulatory Lists

• Message number: 266

• Message text: Response sent by SAP Product Stewardship Network web service is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHFND_REG_LIST_MSG266 - Response sent by SAP Product Stewardship Network web service is not valid ?

  The SAP error message EHFND_REG_LIST_MSG266, which indicates that the response sent by the SAP Product Stewardship Network (PSN) web service is not valid, can arise from several causes. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Invalid Response Format: The response from the web service may not conform to the expected XML or JSON format, leading to parsing errors.
  Network Issues: Connectivity problems between your SAP system and the Product Stewardship Network can result in incomplete or corrupted responses.
  Service Configuration: Incorrect configuration settings in the web service or in the SAP system can lead to invalid responses.
  Data Issues: The data being sent to the web service may be incorrect or incomplete, causing the service to return an error.
  Version Mismatch: There may be a mismatch between the versions of the SAP system and the Product Stewardship Network, leading to compatibility issues.
  
  Solutions:
  
  Check Response Format: Validate the response from the web service using tools like Postman or SOAP UI to ensure it adheres to the expected format.
  Network Diagnostics: Perform network diagnostics to ensure that there are no connectivity issues. Check firewalls, proxies, and other network configurations.
  Review Configuration: Verify the configuration settings for the web service in both the SAP system and the Product Stewardship Network. Ensure that all endpoints and credentials are correctly set up.
  Data Validation: Review the data being sent to the web service for completeness and correctness. Ensure that all required fields are populated and that the data types are correct.
  Check Logs: Review the application logs in SAP for any additional error messages or warnings that could provide more context about the issue.
  Update Versions: Ensure that both the SAP system and the Product Stewardship Network are running compatible versions. If necessary, apply updates or patches.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on troubleshooting.
  Documentation: Review the official SAP documentation for the Product Stewardship Network to understand the expected response formats and error handling.
  Community Forums: Engage with the SAP Community or other forums where users may have encountered similar issues. They can provide insights or solutions based on their experiences.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By systematically addressing these areas, you should be able to identify the root cause of the error and implement an appropriate solution.