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Message type: E = Error
Message class: EHFND_REG_LIST_MSG - Messages for Regulatory Lists
Message number: 244
Message text: SAP &1 Service Unavailable
SAP &1 Service Unavailable due to missing configuration of the SAP
Product Stewardship Network web service.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Execute the customizing activity
<DS:SIMG.EHPRC_OD_INTEGRATION>Specify SAP Product Stewardship Network
Integration</>. Make sure you follow all the described configuration
steps.
Error message extract from SAP system. Copyright SAP SE.
EHFND_REG_LIST_MSG244
- SAP &1 Service Unavailable ?The SAP error message EHFND_REG_LIST_MSG244, which indicates "Service Unavailable," typically arises when there is an issue with the availability of a service or component within the SAP system. This can occur for various reasons, including:
Causes:
- Service Down: The specific service or application you are trying to access may be down or not running.
- Network Issues: There may be network connectivity problems preventing access to the service.
- Configuration Issues: Incorrect configuration settings in the SAP system or related components can lead to service unavailability.
- Resource Limitations: The server may be experiencing high load or resource limitations (CPU, memory, etc.), causing it to be unable to handle requests.
- Authorization Issues: Lack of proper authorizations for the user trying to access the service can also lead to this error.
- Backend System Issues: If the service relies on a backend system (like a database or another application), issues in that system can cause the service to be unavailable.
Solutions:
- Check Service Status: Verify if the service is running. You can do this through the SAP Management Console or transaction codes like SMICM (for ICM) or SM37 (for job monitoring).
- Restart Services: If the service is down, try restarting it. This can often resolve temporary issues.
- Network Troubleshooting: Check network connectivity and ensure that there are no firewall or routing issues preventing access to the service.
- Review Configuration: Ensure that all configuration settings are correct. This includes checking any relevant parameters in transaction codes like SICF (for HTTP services) or SSO2 (for Single Sign-On).
- Monitor System Resources: Use transaction codes like ST02 (buffer management) or ST06 (OS monitoring) to check for resource bottlenecks and take necessary actions.
- Check Authorizations: Ensure that the user has the necessary authorizations to access the service.
- Review Logs: Check the application logs (transaction SLG1) and system logs (transaction SM21) for any related error messages that could provide more context on the issue.
Related Information:
If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.
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