How To Fix EH2029 - Cannot reschedule disconnection order due to service order

EH2029 - Overview

• Message type: E = Error

• Message class: EH2 - Additional Messages for Disconenction/Reconnection

• Message number: 029

• Message text: Cannot reschedule disconnection order due to service order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EH2029 - Cannot reschedule disconnection order due to service order ?

  The SAP error message EH2029, which states "Cannot reschedule disconnection order due to service order," typically occurs in the context of managing service orders and disconnection orders within the SAP system, particularly in the Utilities module (IS-U).
  
  Cause:
  This error usually arises when there is a conflict between a disconnection order and an existing service order. The system does not allow the rescheduling of a disconnection order if there are active service orders that are related to the same service point or customer account. This is to ensure that service continuity is maintained and that the disconnection does not interfere with ongoing service activities.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Active Service Orders: Review the service orders associated with the customer account or service point. Identify any active service orders that may be preventing the disconnection order from being rescheduled.
  
  
  Complete or Cancel Service Orders: If the service orders are