How To Fix EH2017 - Cannot remotely reconnect un-approved orders

SAP Error Message - Details

• Message type: E = Error

• Message class: EH2 - Additional Messages for Disconenction/Reconnection

• Message number: 017

• Message text: Cannot remotely reconnect un-approved orders

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EH2017 - Cannot remotely reconnect un-approved orders ?

  The SAP error message EH2017 "Cannot remotely reconnect un-approved orders" typically occurs in the context of SAP's Extended Warehouse Management (EWM) or similar modules where there is a need to manage orders and their statuses. This error indicates that there is an attempt to reconnect or process an order that has not been approved, which is a prerequisite for certain operations.
  Cause:
  
  Unapproved Orders: The primary cause of this error is that the order you are trying to reconnect has not been approved. In many business processes, orders must go through an approval workflow before they can be processed further.
  Workflow Issues: There may be issues in the workflow that prevent the order from being approved.
  System Configuration: There could be configuration settings in the SAP system that dictate how orders are approved and processed.
  Data Integrity Issues: There may be inconsistencies or missing data in the order that prevent it from being approved.
  
  Solution:
  
  Check Order Status: Verify the status of the order in question. Ensure that it has been approved before attempting to reconnect it.
  Approval Workflow: If the order is unapproved, follow the necessary steps to get it approved. This may involve reviewing the order details, correcting any issues, and submitting it for approval.
  Review Configuration: Check the configuration settings related to order approval in your SAP system. Ensure that they are set up correctly to allow for the approval of orders.
  Consult Logs: Look at the system logs or error logs to identify any additional details that may provide insight into why the order is unapproved.
  Data Validation: Ensure that all required fields and data for the order are filled out correctly. Missing or incorrect data can prevent approval.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to order management and approval processes to ensure compliance with best practices.
  User Roles: Ensure that the user attempting to reconnect the order has the necessary permissions to approve orders.
  
  By following these steps, you should be able to resolve the EH2017 error and successfully reconnect the order once it has been approved.