How To Fix EH2016 - Cannot remotely disconnect un-approved orders

SAP Error Message - Details

• Message type: E = Error

• Message class: EH2 - Additional Messages for Disconenction/Reconnection

• Message number: 016

• Message text: Cannot remotely disconnect un-approved orders

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EH2016 - Cannot remotely disconnect un-approved orders ?

  The SAP error message EH2016 "Cannot remotely disconnect un-approved orders" typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with the management of orders or tasks that have not been approved yet. This error indicates that there is an attempt to disconnect or cancel an order that has not gone through the necessary approval process.
  Cause:
  
  Unapproved Orders: The primary cause of this error is that the order you are trying to disconnect has not been approved. In many business processes, certain actions can only be performed on approved orders to maintain data integrity and compliance.
  System Configuration: There may be specific configurations in the SAP system that enforce approval workflows for certain types of orders.
  User Permissions: The user may not have the necessary permissions to disconnect orders, especially if they are unapproved.
  
  Solution:
  
  Check Order Status: Verify the status of the order you are trying to disconnect. If it is unapproved, you will need to go through the approval process first.
  Approval Process: Ensure that the order is submitted for approval and that it is approved before attempting to disconnect it. You may need to follow up with the relevant approvers.
  User Permissions: Check if your user role has the necessary permissions to perform the disconnect action. If not, contact your SAP administrator to adjust your permissions.
  System Configuration: If the issue persists, consult with your SAP Basis or EHS module administrator to review the configuration settings related to order approvals and disconnections.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP EHS documentation for information on order management and approval workflows to understand the processes better.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, providing them with the error message and context in which it occurs.
  
  By following these steps, you should be able to address the EH2016 error and understand the underlying processes that govern order management in your SAP system.