How To Fix EH2012 - Remote reconnection is not enabled for this device


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EH2 - Additional Messages for Disconenction/Reconnection

  • Message number: 012

  • Message text: Remote reconnection is not enabled for this device

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EH2012 - Remote reconnection is not enabled for this device ?

    The SAP error message EH2012, which states "Remote reconnection is not enabled for this device," typically occurs in the context of SAP's remote access or remote desktop functionalities. This error indicates that the system is unable to establish a remote connection because the necessary settings or configurations are not enabled for the device in question.

    Cause:

    1. Configuration Settings: The device may not be configured to allow remote reconnections. This could be due to settings in the SAP system or the underlying operating system.
    2. User Permissions: The user account attempting to establish the remote connection may not have the necessary permissions to do so.
    3. Network Issues: There may be network-related issues preventing the remote connection from being established.
    4. Device Compatibility: The device being used may not support remote reconnection features.

    Solution:

    1. Check Configuration:

      • Ensure that the remote reconnection feature is enabled in the SAP system settings. This may involve checking the configuration in the SAP GUI or the relevant SAP transaction codes.
      • If applicable, check the settings in the SAP NetWeaver Administrator or the relevant management console.
    2. User Permissions:

      • Verify that the user has the necessary permissions to establish remote connections. This may involve checking user roles and authorizations in the SAP system.
    3. Network Configuration:

      • Ensure that the network settings allow for remote connections. This may involve checking firewall settings, VPN configurations, or other network security measures that could be blocking the connection.
    4. Device Compatibility:

      • Confirm that the device being used is compatible with the remote connection features of SAP. If not, consider using a different device or updating the current device.
    5. Consult Documentation:

      • Refer to SAP documentation or support resources for specific guidance related to your version of SAP and the remote connection features.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or troubleshooting steps specific to your environment.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the EH2012 error and implement a solution to resolve it.

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