How To Fix EH2011 - Remote disconnection is not enabled for this device

SAP Error Message - Details

• Message type: E = Error

• Message class: EH2 - Additional Messages for Disconenction/Reconnection

• Message number: 011

• Message text: Remote disconnection is not enabled for this device

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EH2011 - Remote disconnection is not enabled for this device ?

  The SAP error message EH2011, which states "Remote disconnection is not enabled for this device," typically occurs in the context of SAP's remote access or remote desktop functionalities. This error indicates that the system is unable to disconnect a remote session because the device in question does not have the necessary configuration to allow for remote disconnection.
  Cause:
  
  Device Configuration: The device may not be configured to allow remote disconnection. This could be due to settings in the SAP system or the underlying operating system.
  User Permissions: The user may not have the necessary permissions to perform remote disconnections.
  Network Issues: There may be network-related issues preventing the remote disconnection from being processed.
  SAP System Settings: The SAP system itself may not be configured to support remote disconnection for the specific device or user.
  
  Solution:
  
  
  Check Device Settings:
  
  Ensure that the device is configured to allow remote disconnections. This may involve checking the settings in the SAP GUI or the operating system settings.
  
  
  
  User Permissions:
  
  Verify that the user has the necessary permissions to perform remote disconnections. This may require checking user roles and authorizations in the SAP system.
  
  
  
  SAP Configuration:
  
  Review the SAP system configuration to ensure that remote disconnection is enabled for the device type in question. This may involve consulting with your SAP Basis team or system administrator.
  
  
  
  Network Configuration:
  
  Check for any network issues that may be preventing the remote disconnection. This could involve checking firewall settings, VPN configurations, or other network-related settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to remote disconnection issues for specific guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Look for specific SAP Notes related to EH2011 or remote disconnection issues. These notes may provide additional insights or patches.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the EH2011 error and implement a suitable solution.