How To Fix EH2008 - Device not selected for remote reconnection

SAP Error Message - Details

• Message type: E = Error

• Message class: EH2 - Additional Messages for Disconenction/Reconnection

• Message number: 008

• Message text: Device not selected for remote reconnection

What causes this issue?

You can only remotely reconnect AMI devices that have been selected for
remote reconnection. The flag indicating that a device has been selected
for remote reconnection is a check box located in the <ZK>Reconnection
Order </>screen, in the <ZK>Object to be reconnected </>pane, in the
<ZK>Remote Disconnection </>column.

System Response

The system does not remotely reconnect devices that are not flagged for
remote reconnection.

How to fix this error?

Select an AMI device that has been selected for remote reconnection
Change the flag status of the current device such that it is selected
for remote reconnection
<ZH>Note</>
If there is no check-box present in the <ZK>Remote Disconnection </>
column, you cannot remotely control the corresponding device. In this
case you can only reconnect it manually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EH2008 - Device not selected for remote reconnection ?

  The SAP error message EH2008, which states "Device not selected for remote reconnection," typically occurs in the context of SAP's remote connection features, such as when using SAP GUI or other remote access tools. This error indicates that the system is unable to establish a remote connection to the specified device because it has not been properly configured or selected for reconnection.
  Causes:
  
  Device Configuration: The device you are trying to connect to may not be configured correctly in the SAP system.
  User Authorization: The user may not have the necessary authorizations to access the device.
  Network Issues: There may be network connectivity issues preventing the connection.
  Session Management: The session may have expired or been terminated, leading to the inability to reconnect.
  SAP GUI Settings: Incorrect settings in the SAP GUI or the connection profile may lead to this error.
  
  Solutions:
  
  
  Check Device Configuration:
  
  Ensure that the device is correctly configured in the SAP system. This includes checking the device type and ensuring it is set up for remote reconnection.
  Verify that the device is active and available for connections.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the device.
  If needed, consult with your SAP security administrator to adjust the user roles.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues preventing the connection. This can include checking firewalls, VPN settings, and network configurations.
  Test the network connection to ensure that the device is reachable.
  
  
  
  Session Management:
  
  If the session has expired, try logging in again to establish a new session.
  Check if there are any session limits or timeouts configured that may affect reconnection.
  
  
  
  SAP GUI Settings:
  
  Review the SAP GUI settings and connection profiles to ensure they are correctly configured.
  If necessary, recreate the connection profile or reset the SAP GUI settings.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for guidance on remote connections and device management.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the EH2008 error in your SAP environment.