How To Fix EH2003 - Cannot have both AMI and non-AMI devices selected

SAP Error Message - Details

• Message type: E = Error

• Message class: EH2 - Additional Messages for Disconenction/Reconnection

• Message number: 003

• Message text: Cannot have both AMI and non-AMI devices selected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EH2003 - Cannot have both AMI and non-AMI devices selected ?

  The SAP error message EH2003, which states "Cannot have both AMI and non-AMI devices selected," typically occurs in the context of managing devices in the SAP IS-U (Industry Solution for Utilities) module. This error indicates that there is a conflict in the selection of devices, specifically between Advanced Metering Infrastructure (AMI) devices and non-AMI devices.
  Cause:
  The error arises when a user attempts to perform an operation that involves both AMI and non-AMI devices simultaneously. This is not allowed because the system expects a clear distinction between the two types of devices due to their different functionalities and data handling processes.
  Solution:
  To resolve this error, you should take the following steps:
  
  
  Review Device Selection: Check the list of devices you have selected for the operation. Ensure that you are not mixing AMI and non-AMI devices in the same selection.
  
  
  Separate Operations: If you need to perform actions on both types of devices, separate the operations. First, execute the operation for AMI devices, and then perform the operation for non-AMI devices in a different transaction.
  
  
  Check Device Configuration: Ensure that the devices are correctly classified in the system. If a device is incorrectly marked as AMI or non-AMI, it may lead to this error. You may need to consult with your system administrator or the person responsible for device management to correct any misclassifications.
  
  
  Consult Documentation: Refer to SAP documentation or help resources specific to the IS-U module for further guidance on handling device types and the implications of AMI versus non-AMI devices.
  
  
  Contact Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  AMI Devices: These are smart meters that can communicate data automatically and provide real-time information to both utilities and customers.
  Non-AMI Devices: Traditional meters that do not have the capability for automatic data transmission and require manual reading.
  SAP IS-U Module: This module is designed for utility companies to manage customer accounts, billing, and device management effectively.
  
  By ensuring that you are only working with one type of device at a time, you should be able to avoid the EH2003 error and proceed with your operations smoothly.