How To Fix EH428 - Device &1 has a disconnection status, for which no removal is possible

EH428 - Overview

• Message type: E = Error

• Message class: EH - Messasge class for disconnection and reconnection

• Message number: 428

• Message text: Device &1 has a disconnection status, for which no removal is possible

What causes this issue?

The device has a disconnection status, for which removal is not
permitted.
Removal is not permitted if one of the following statuses exists for the
device:
Disconnection order entered
Disconnection entry created
Reconnection created

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EH428 - Device &1 has a disconnection status, for which no removal is possible ?

  The SAP error message EH428 indicates that a device (identified by &1) has a disconnection status, which means that the system recognizes the device as disconnected and therefore does not allow any removal or further actions on it. This error typically occurs in the context of SAP Plant Maintenance (PM) or SAP Environment, Health, and Safety (EHS) modules, where devices or equipment are managed.
  
  Cause:
  
  
  Disconnection Status: The device is marked as disconnected in the system, which could be due to various reasons such as:
  
  The device has been physically disconnected or is not operational.
  The device status was manually set to disconnected in the system.
  There may be an issue with the device's configuration or data integrity.
  
  
  
  Pending Transactions: There may be ongoing transactions or processes associated with the device that prevent its removal.
  
  
  Authorization Issues: The user may not have the necessary permissions to perform actions on the device.
  
  
  
  Solution:
  
  
  Check Device Status: 
  
  Navigate to the device's