How To Fix EH427 - Status of disconnection document is not 99 and cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: EH - Messasge class for disconnection and reconnection

• Message number: 427

• Message text: Status of disconnection document is not 99 and cannot be changed

What causes this issue?

You have attempted to change the status of the disconnection document
from <LS>completed</> (status 99) to <LS>Reconnection carried out
completely</> (status 30). The disconnection document does not have
status <LS>completed</>.

System Response

No change is performed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EH427 - Status of disconnection document is not 99 and cannot be changed ?

  The SAP error message EH427, which states "Status of disconnection document is not 99 and cannot be changed," typically occurs in the context of managing disconnection documents in the SAP system, particularly in the Utilities module (IS-U). This error indicates that the status of the disconnection document is not in a state that allows for changes or updates.
  Cause:
  
  Status of Document: The disconnection document must be in a specific status (usually status 99, which indicates that the document is completed or closed) to allow for changes. If the document is in a different status (e.g., open, in process, etc.), the system will prevent any modifications.
  Business Logic: The business process may dictate that certain statuses are immutable to ensure data integrity and compliance with business rules.
  
  Solution:
  
  Check Document Status: Review the status of the disconnection document. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction codes like EAM_DISCONN or similar, depending on your configuration).
  Change Status: If the document is not in status 99, you may need to complete the necessary steps to change its status. This could involve:
  
  Completing any pending actions related to the disconnection.
  Following the correct workflow to finalize the document.
  
  
  Consult Documentation: Refer to your organization's internal documentation or SAP help resources to understand the specific statuses and their meanings in your implementation.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or a functional consultant who specializes in the IS-U module for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing disconnection documents, such as EAM_DISCONN, EAM_DISCONN_LIST, etc.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP Notes can provide patches or additional guidance.
  User Authorization: Ensure that you have the necessary authorizations to change the status of the document. Lack of proper permissions can also lead to similar error messages.
  Business Process: Understand the business process flow related to disconnection documents in your organization, as this can provide context for why certain statuses are enforced.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.