How To Fix EH411 - Event "disconn. reason obsolete" cannot be generated for disconn. doc. &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EH - Messasge class for disconnection and reconnection

• Message number: 411

• Message text: Event "disconn. reason obsolete" cannot be generated for disconn. doc. &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EH411 - Event "disconn. reason obsolete" cannot be generated for disconn. doc. &1 ?

  The SAP error message EH411, which states "Event 'disconn. reason obsolete' cannot be generated for disconn. doc. &1," typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module. This error indicates that there is an issue with generating an event related to a disconnection document, specifically because the disconnection reason is marked as obsolete.
  Cause:
  
  Obsolete Disconnection Reason: The disconnection reason associated with the document is no longer valid or has been marked as obsolete in the system.
  Configuration Issues: There may be configuration settings in the EHS module that are not aligned with the current data or business processes.
  Data Integrity Issues: The disconnection document may reference a disconnection reason that has been deleted or is not properly maintained in the system.
  
  Solution:
  
  
  Check Disconnection Reasons: 
  
  Navigate to the configuration settings for disconnection reasons in the EHS module.
  Verify if the disconnection reason associated with the document is marked as obsolete. If it is, you may need to either update the document to use a valid reason or reactivate the obsolete reason if appropriate.
  
  
  
  Update the Document:
  
  If the disconnection document is referencing an obsolete reason, update it to use a valid disconnection reason that is currently active in the system.
  
  
  
  Review Configuration:
  
  Ensure that the configuration for disconnection reasons is correctly set up. This may involve checking the customizing settings in the SAP system to ensure that all necessary reasons are active and properly defined.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the EHS module for any specific guidance on handling disconnection reasons and events.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or patches if this is a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings or EHS related transactions to manage disconnection documents.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to modify disconnection reasons and documents.
  
  By following these steps, you should be able to resolve the EH411 error and ensure that disconnection documents are processed correctly in your SAP system.