How To Fix EH410 - There is no current disconnection document for contract account &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EH - Messasge class for disconnection and reconnection

• Message number: 410

• Message text: There is no current disconnection document for contract account &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EH410 - There is no current disconnection document for contract account &1 ?

  The SAP error message EH410, which states "There is no current disconnection document for contract account &1," typically occurs in the context of utilities management, particularly when dealing with disconnection processes for utility services.
  Cause:
  This error message indicates that the system is unable to find a valid disconnection document for the specified contract account. This can happen for several reasons:
  
  No Disconnection Document Created: A disconnection document has not been created for the specified contract account.
  Document Status: The disconnection document may exist but is not in a status that allows it to be processed (e.g., it may be completed or canceled).
  Incorrect Contract Account: The contract account number provided may be incorrect or does not exist in the system.
  Timing Issues: The disconnection document may have been created but is not yet active or valid for processing.
  
  Solution:
  To resolve the EH410 error, you can take the following steps:
  
  
  Check for Existing Disconnection Document:
  
  Navigate to the relevant transaction in SAP (e.g., transaction code EAM or IS-U related transactions) and check if a disconnection document exists for the specified contract account.
  If it does not exist, you will need to create a new disconnection document.
  
  
  
  Verify Document Status:
  
  If a disconnection document exists, check its status. Ensure that it is in a status that allows processing (e.g., not completed or canceled).
  If the document is in an incorrect status, you may need to change its status or create a new document.
  
  
  
  Validate Contract Account:
  
  Double-check the contract account number you are using. Ensure it is correct and exists in the system.
  You can use transaction codes like EEDM or EEDO to verify contract account details.
  
  
  
  Create a New Disconnection Document:
  
  If no valid disconnection document exists, create a new one using the appropriate transaction code (e.g., EEDO for disconnection orders).
  Ensure that all required fields are filled out correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to disconnection processes in your specific SAP module (e.g., IS-U for utilities).
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EEDO (Disconnection Order), EEDM (Manage Disconnection), and EEMD (Manage Contract Accounts).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to create or manage disconnection documents in the system.
  
  By following these steps, you should be able to identify the cause of the EH410 error and implement a suitable solution.